Good to know
Frequently asked questions
The quick answers to what guests ask most.
Book right here on our site: pick your dates, pickup location, and vehicle, and confirm through our secure reservation system. Prefer to talk to someone? Call 502-579-8777 and our local team will reserve the exact car you choose.
Direct booking on our site is for trips of 3 days or more. Need a rental for fewer than 3 days? You can book with us on Turo.
Guests must be at least 18 years old and have a valid driver's licence. Guests under 21 must carry their own full-coverage insurance policy. Guests aged 24 and under are subject to a $30-per-day young-driver fee.
You can pay a $450 security deposit at pick-up, or choose the no-deposit option for $12/day instead. The deposit is separate from the $50 hold fee and is not part of your rental total. Not sure which suits your trip? Call and we’ll help you decide.
No credit checks. We keep renting simple.
Yes. Custom delivery is $100 per rental, within 10 miles of the location you book from, 8 AM–8 PM. We'll deliver the vehicle and pick it up at the same address.
Yes. We reserve the exact vehicle you pick, never “or similar.”
The vehicles on our site show the range of cars, SUVs, minivans and pickups we keep. The exact vehicles available vary by date and location. Start a booking for your dates or call 502-579-8777 and we’ll confirm what’s ready for you.
A valid driver’s license (out-of-state and international welcome) and a debit or credit card in the renter’s name.
Debit and credit cards are welcome. We also take cash, Cash App, Zelle, Venmo and Apple Pay. Those are arranged with our team rather than processed on the website. Booking online takes a $50 hold fee to reserve your vehicle; the balance is settled at pick-up.
No booking fees. A $50 hold fee reserves your vehicle and comes off your rental total. It is not the security deposit, which is a separate amount. If you cancel, the $50 is retained as the cancellation fee.
150 miles per day are included; additional miles are $0.50 each.
Try the delivery checker on our homepage for a quick estimate, then call and we’ll confirm your exact address and fee.
Pick up at any of our three locations in Louisville and New Albany, or have your car delivered within 10 miles.
Yes. Weekly rentals are 10% off and monthly rentals are 25% off, which suits extended stays and work trips.
Yes. If your car is in the shop, call 502-579-8777 and we’ll get you into a dependable replacement quickly. We don’t bill insurance companies directly: you pay for the rental with us, and depending on your policy and claim you may be able to submit the cost to your insurer for reimbursement.
Yes. Delivery to the SDF area is available for $100 per rental, and we’re open 6 AM–11 PM for early and late flights.
Additional drivers may be available. Ask when you reserve and we’ll confirm what’s needed.
Yes. The quickest way is Manage Booking: open your reservation there and request the extra time. Prefer to talk it through? Call 502-579-8777 and we’ll sort it out, based on availability.
Plans change. Start in Manage Booking, or call 502-579-8777 as early as you can. A $50 hold fee is required to reserve your vehicle, and it comes off your rental total. If you cancel, the $50 is retained as the cancellation fee.
Pets are welcome.
Smoking is not permitted in any Price Is Right Rental vehicle. A $150 smoking fee is charged for smoking violations.
First make sure everyone is safe and call 911 if anyone is hurt. Then call us at 502-579-8777. Our full accident and claims guidance is being finalized with our legal team.
Call us right away at 502-579-8777 and we’ll help you get back on the road.
Call 502-579-8777 or email hello@priceisrightrental.com. We’re open 6 AM–11 PM every day, across three locations in Louisville and New Albany.
These answers are a general guide — your rental agreement has the final details.